You know what stinks? When you’re having a rough day and you need to put your foot down, but don’t have a voice. Like a literal voice, not a figurative voice.
I had an issue with a big insurance company not too long ago and I had this “guy” on the other end of the phone say something that was completely false. It made me mad. Normally I would have raised my voice a little – not yelling, just stern to correct him. Except I’ve been sick. I have no voice. It’s a little rough sounding and I feel like I’m screaming just to get a small sound out.
I wanted to so bad to call this man out on his assumptions. To correct him. But instead I was left holding back tears because I was so mad that nothing would come out. If only I would have talked to him the day before then I would have been able to lay into him like I wanted. If only he would have done his job and returned my call like he said he would then I would have spoken to him before my voice decided to give out on me.
There is absolutely nothing worse than feeling helpless. Feeling like you don’t matter and even if you try hard to get your point across they just don’t want to hear it. He kept cutting me off as if I wasn’t even talking. I know it’s probably a tactic, but it was awful.
Now I sound like a pipsqueak with no authority. Just wait until I get my voice back, buddy. You’ll be sorry.